PRIVACY STATEMENT ( Last Update : 2024-01-01 )
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Please note that this privacy statement only applies to you if you purchase a product or requested a service through our platform or site or any other communication from B2C Platform.
This Privacy Statement explains how B2C Platform processes and uses information about you. This Privacy Statement applies only to information we process in order to facilitate your purchase of products sold or service requested on the B2C Platform in South Africa website on www.b2cplatform.online The Site is owned and operated by B2C Platform powered by a registered company Khopuleng Pty Ltd, which is a South African company and its operations are in South Africa.
This Privacy Statement was adopted as of the Effective Date above, and may be amended from time to time. In the event of a material change, we may notify you of such changes.
1. Personal data collected
B2C Platform is the data owner in respect of your personal data that is necessary to provide you with the products you purchased or services you requested from our Platform or on the Site. This includes information such as your name and delivery address etc. B2C Platform directly processes your data in accordance with the international practices it employs across its business relating to the protection and processing of personal information.
Please note that B2C Platform is the data owner in respect of all information you provide or is made available about you when you interact with the Site. This includes, for example, information necessary to create an B2C Platform account, to subscribe to email marketing or to register your products or business services on our Platform. Your customer relationship is with B2C Platform, which processes your personal in accordance with Applicable Privacy Practices and its Privacy Statement to make a great connection.
2. When and Why B2C Platform Discloses Information
We are not in the business of selling or renting personal data. When we process your personal data for the purposes set out in section 2 above, we may pass or share your personal data with third parties, as may be necessary from time to time:
*With affiliated and unaffiliated technical and organizational service providers relevant to our business.
*To third parties to report or collect on debts owed to us or our suppliers or other business partners.
*To third parties in order for us to perform contractual obligations toward you, combat fraud or criminal activity, or as part of legal proceedings affecting us.
*To law enforcement officers or other government officials, to comply with legal orders and government requests, or as needed to support auditing, compliance, and corporate governance functions.
Please note that it is likely some recipients of your data may be located outside of South Africa, in countries with an inadequate level of data protection. You recognize and understand that when you purchase a product or request a service through our Platform, we may pass your personal information to a service provider or business partner who supports delivery of your product to you and that this service provider or business partner may be located (or process your personal data) outside of South Africa.
3. Security of Personal Data
We process data mainly in electronic form in line with the Applicable Privacy Practices security requirements; B2C Platform has implemented an information security program that contains administrative, technical and physical controls that are designed to reasonably safeguard your personal data, including industry-standard encryption technology.
4. Retention of Personal Data and Your Rights in relation to Personal Data
We will retain your personal data for as long as necessary to perform our contractual obligations to you and as required by applicable law. Should you wish to know more about the personal data we have about you, you can exercise your rights of access at any time.
Please note that while we are ready to assist you, we cannot always delete records of past interactions and transactions. For example, we are required to retain records relating to previous purchases for financial reporting and compliance reasons.